Privacy Policy

The controller of your personal data is: SOFTWISE GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ KRS: 0000821821 NIP (VAT): 7010962402 REGON: 385249400 Registered address: Hoża 86 / 410, 00-682 Warsaw, Poland Email: contact@hohohovideo.com Referred to in this document as "HoHoHo Video", "we", "us", "our".

We may collect the following categories of data: ✅ 2.1 Information you provide: ● Name ● Email address ● Payment information (handled by Stripe) ● Uploaded photo(s) ● Order details ● Any messages sent to our support team ✅ 2.2 Automatically collected data: ● IP address ● Device and browser information ● Basic analytics data (e.g., page views, clicks) We do not collect or store payment card numbers.

We process your data for the following purposes: 1. To deliver the service (create and send your personalized video). 2. To process payments (via Stripe). 3. To provide customer support. 4. To comply with legal obligations (e.g., accounting and tax). 5. For marketing purposes, only if permitted under Section 10.

We process your data based on: ● Article 6(1)(b) – performance of a contract (creating your video). ● Article 6(1)(c) – legal obligations (e.g., accounting). ● Article 6(1)(a) – consent (e.g., marketing communications). ● Article 6(1)(f) – legitimate interest (security, analytics).

1. Uploaded photos are processed exclusively to create your personalized video. 2. Photos and generated videos may be temporarily stored for operational purposes. 3. We may use AI tools and third-party processors to generate the video. 4. We do not use facial recognition or biometric analysis.

1. Photos and generated videos may be deleted after 30 days. 2. Order and accounting data may be stored for up to 6 years (legal requirement). 3. Marketing consent data is stored until consent is withdrawn.

We may share data only with trusted third parties necessary to provide the service: ● Stripe Payments (payment processing) ● Cloud hosting and AI processing providers ● Email delivery services ● Legal/accounting providers (if required) We do not sell, rent, or trade your personal data.

Some service providers may be located outside the EU/EEA. In such cases, we ensure appropriate safeguards under GDPR, such as: ● Standard Contractual Clauses (SCCs), or ● Adequacy decisions.

You have the right to: ● Access your data ● Correct your data ● Request deletion ● Restrict processing ● Object to processing ● Withdraw consent at any time ● Request data portability To exercise your rights, contact: contact@hohohovideo.com

1. We may use your final video and/or uploaded image for marketing and promotional purposes unless you opt out by emailing contact@hohohovideo.com. 2. You may withdraw permission at any time. 3. Marketing emails are sent only if you have explicitly opted in.

1. The service is intended for adults (18+). 2. If minors appear in uploaded photos, the Customer confirms they are legally authorized to grant permission. 3. If we learn that data was submitted unlawfully, we may delete it.

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, or disclosure.

1. All payments are processed via Stripe Payments Europe, Ltd. 2. We do not store or process credit card data. 3. Payment information is handled according to Stripe's security and privacy standards.

For any questions, requests, or complaints, contact us at: contact@hohohovideo.com

We may update this Privacy Policy from time to time. Changes become effective upon publication on our website.